Privacy policy

When you contact us, maybe to purchase a product or a service you accept our data protection policy and our handling of you personal data. You approve that Hedlunds Pappersindustri AB uses electronic communication channels to send information to you. In order to offer you our products and services, we need to treat your personal data as below. We do so with the aim of always keeping your personal data as safe as possible.

Collection and use of data:

This data protection policy covers data collected both online and offline, including personal data we might gather through various channels, such as websites, social media, contact via phone or e-mail and on events or exhibitions. We might combine personal data which has been gathered through one media (for example a website) with personal data gather in another way (for example customer meeting, exhibition)

The information you provide us with:

You can either directly or indirectly provide us with information regarding your self or your company through various of ways, such as when you make a inquiry regarding a product we sell or a service we offer or when you contact us via e-mail, letter or phone. This information might be:

• Personal- and contact information – name, date of birth, social security number, invoice- and delivery address, e-mail address, mobile telephone number, title in your organization etc.
• Payment information – invoice information, bank details, etc.

Information we are collecting about you:

When you get in contact with us we might (but this do not in any way mean that we will) gather information about the following:

• Personal- and contact information – name, date of birth, social security number, invoice- and delivery address, e-mail address, mobile telephone number, title in your organization etc.
• Information regarding products/services – detials regarding the products and services you have bought or showed interest in purchasing.
• Financial information – potential credits, debts or negative payment history.
• Past information – previous purchases, payment- and credit history.
• Unit information – such as IP address, language settings, browser settings, time zone, operational system, platform and screen resolution.
• Geographical information – your geographical placement.

Information you provide us with, information we gather about you, as well as information regarding products/services and the financial information, is generally seen necessary in order to set up a business relationship with us, while the other information is necessary for other reasons, such as the ones describes below.

• Provide, carry out and improve our services. All data is used in order to provide, carry out and improve our services. Hedlunds Pappersindustri AB treat personal data for the following purpose based on legal grounds.
• Purpose with the treatment – legal ground for treatment (Why the treatment is necessary)
• To confirm your identity and verify your personal- and contact information – carry out our contractual commitment to you.
• To carry out our obligations towards our customers and suppliers, as well as provide our customer and other prospective buyers with information, products and services – Carry out our contractual agreements to you.
• To make sure that the content represented is effective for you and you unit – Carry out our contractual agreements to you.
• In order to carry out a risk analyses, prevent fraud and handle potential risks – carry out applicable legislation and other interests.
• To adhere to applicable legislation such as the law regarding action to shop money laundering and accounting laws.

We can, in order to perform our obligations towards our customers and other prospective customers, transfer or share information with a third party such as a supplier or sub-supplier, authorized reseller, distributors or service providers. We take all necessary legal, technical and organizational measures to make sure that the handling of personal data is done in a safe and adequate way.

Government body.

We might disclose information to relevant government bodies if you are obliged to do so by law or if you have approved that we do so.

What we will NOT do with your data

Hedlunds Pappersindustri AB will never sell the collected information to a third party.

Hedlunds Pappersindustri AB treat data within EU/EES. Hedlunds Pappersindustri AB take all necessary legal, technical and organizational measures to make sure that data is handled in a safe and adequate way.

For how long do we save your data?

We save data as long as it is necessary in order to fulfill the reason that the data has been collected, or to fulfill our obligation and as long as required by law, especially regarding accounting laws.

Your rights when it comes to access, correcting and deleting

• The right to access your data. You have the right to request a copy of the data Hedlunds Pappersindustri AB have about you and verify this information.
• The right to correction. You have the right to correct and false, misleading or incomplete information regarding yourself.
• The right to be deleted (”The right to be forgotten”). You have the right to request that your personal data, if no longer necessary for the reason collected, be deleted. However, there might be legal reasons stopping us from immediately deleting parts of the data. These reasons might be due to accounting- and tax legislation. What we then do is blocking this data that we are obliged by law to save, in order to stop it being used in any other way that for legal purposes.

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